Returns & Exchanges

At The Frenchie, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

• 3.
  Package Your Items

  Ensure all items are in their original condition with tags attached, then securely seal them in the original shipping box or a similar mailer.

• 4.
  Drop Off and Track

  Drop your package off at any authorized courier location and keep your tracking number handy as we process your refund or replacement.